If you have a charge from BrightFire, you should have received an email receipt from BrightFire Billing. If you did not receive a receipt, please submit a new ticket or contact us at support@brightfire.com.
If you are not sure why you are receiving a charge from BrightFire, please create a new support ticket and provide both the amount charged and the date your card was billed. Once you submit the support ticket, we will review your account and email you a detailed explanation of the charges.
